Health Informatics and Technology

Biography

Biography: Josep Picas

Abstract

Healthcare is now in an interesting crossroad, the socio demographic evolution, the economic sustainability and the most active role of the patients, makes a big pressure on the healthcare workforce and of course on the managers of these servicesIs generally well accepted that it is needed a dramatic change on the services in the way they are provided, at this level, the use of information technologies at the primary care levels is clear that are having an increasing role, but this solutions, alone, do not obtain the expected results The main reason of failing, as it is known in other sectors, is the lack of process reengineering when we introduce IT solutions With this approach, this presentation will explain the experience with 4 primary care centers (Medical Home - team model) in Barcelona (145 physicians, nurses and support professionals attending 95.000 people).The work done with the clinicians has had three basic points: 1. - Processes (lean healthcare), 2. - Innovation (advanced practice with nurses) and 3. - Clinical leadership Next steps will be open to discussion in future strategies on linking processes with hospitals, social services…, and applying knowledge from concepts as population health management and global health